Legal
Refund Policy
Our policy on donations and payments made to the Ellipsis of Happiness Foundation.
Last updated: June 2025
Donations Non-Refundable
All voluntary donations are directed immediately toward Foundation programmes and cannot be refunded.
Error Claims: 7 Days
If a payment was made in error, contact us within 7 days and we will review your case promptly.
Secure Processing
All payments are processed via Razorpay. We do not store card details on our servers.
Membership registration and volunteer enrolment with the Ellipsis of Happiness Foundation are free of charge — there are no fees to refund for these programmes.
Voluntary donations made in support of the Foundation are non-refundable, as they are directed immediately toward our programmes, scholarships, community events, and research initiatives. This is consistent with our 80G / 12A approved non-profit status.
Workshop or event registrations that include a participation fee are also non-refundable once confirmed, unless the Foundation cancels or postpones the event — in which case a full refund or credit toward a future event will be offered.
If you believe a payment was processed in error — for example, a duplicate transaction — please contact us at info.eohf@gmail.com within 7 days of the transaction. Include your name, the transaction date, and the Razorpay payment reference. We will investigate and respond within 5–7 working days.
Have a payment query?
Reach us at info.eohf@gmail.com and we will get back to you within 2–3 business days.